MODEL: AUD-18UX4SCL5 📋 Copied!

HISENSE AC-Inverter Air Conditioner 18,000 BTU, Duct with Cooling and Heating, AUD-18UX4SCL5

Hisense Wall Split Duct Air Conditioner 24000BTU with Inverter, Cooling & Heating, R410A Refrigerant, Remote Control AUD-24UX4SLL5

Sh3,620,430.00

Hisense Floor Standing Air Conditioner 60000BTU Non-Inverter, Cooling Only R410 AUF-60HTR6SEMPA

Sh5,439,500.00

Sh2,815,890.00

•  Delivery & Return
  At Sokobora, we strive to ensure that our customers are fully satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.

  1. Return Eligibility

  Timeframe: You have 7 days from the date of delivery to return an item.

  Condition: To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging. Items that are damaged, used, or not in their original condition will not be accepted.

  Receipt: A proof of purchase or order number must be provided for all returns.

  2. How to Return an Item

  To initiate a return:

  Email our customer service team at sales@sokobora.co.tz with your order number and reason for return.

  We will provide you with return instructions.

  Once the return is received and inspected, we will notify you via email about the status of your refund.

  3. Refunds

  Processing Time: If your return is approved, a refund will be processed, and a credit will be applied to your original method of payment within 7-14 business days.

  Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the product was defective or an error occurred on our part.

  Late or Missing Refunds: If you haven’t received a refund after 14 days, please check with your bank or credit card provider. If you still haven’t received your refund, contact us at sales@sokobora.co.tz.

  4. Exchanges

  We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at sales@sokobora.co.tz for assistance.

  5. Shipping Returns

  You will be responsible for paying for your own shipping costs for returning items, except in cases of defective or incorrect products. Depending on your location, the time it may take for your exchanged product to reach you may vary.

  6. Contact Us

  If you have any questions or concerns about our return policy, feel free to reach out at:

  Email: sales@sokobora.co.tz

  Phone: +255 656 600 225

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