Welcome to Sokobora! By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

 

1. Introduction

These terms and conditions govern your use of our website, www.sokobora.co.tz. By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our website.

 

2. Use of the Website

2.1. Eligibility

You must be at least 18 years old to use this website. By using this website, you confirm that you meet this requirement.

 

2.2. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and password. Any activity conducted under your account is your responsibility.

 

2.3. Prohibited Activities

You agree not to:

 

Violate any laws, regulations, or third-party rights.

 

Provide false, misleading, or harmful content.

 

Use automated tools (bots, scrapers) to access website data without our permission.

 

3. Products and Services

3.1. Product Descriptions

We strive for accuracy in product descriptions. However, we do not guarantee that all descriptions, images, or other content on the website are completely accurate, current, or error-free.

 

3.2. Pricing

Prices are subject to change without prior notice. We reserve the right to modify or discontinue any product without prior notification.

 

3.3. Order Acceptance

We reserve the right to refuse or cancel orders, including those with incorrect pricing or availability. If an order is canceled after payment, a refund will be issued.

 

4. Payments and Billing

4.1. Payment Methods

We accept payments via mobile payments, bank transfers, credit cards, and other methods specified at checkout.

 

4.2. Billing Accuracy

You agree to provide current, complete, and accurate payment and account information for all purchases. Incorrect billing details may cause delays or cancellations.

 

5. Shipping and Delivery

5.1. Shipping Policy

We aim to deliver products within the estimated delivery time, but delays may occur due to unforeseen circumstances.

 

5.2. Delivery Charges

Delivery charges are displayed at checkout and may vary based on location and order size.

 

5.3. Risk of Loss

Once the product is handed over to the shipping carrier, the risk of loss transfers to the customer. Sokobora is not liable for any damages or losses during transit.

 

6. Returns and Refunds

6.1. Return Policy

Returns are accepted within [insert number] days of purchase, provided the product is unused, in its original packaging, and accompanied by a receipt or proof of purchase. Some items (e.g., perishable goods, personalized items) may not be eligible for returns.

 

6.2. Refunds

Refunds will be processed after inspecting the returned item. The refund will be credited to the original payment method. Shipping charges are non-refundable.

 

7. Intellectual Property

All content on this website, including text, images, logos, and software, is the property of Sokobora or its content suppliers and is protected by intellectual property laws. Unauthorized use of website content is prohibited.

 

8. Limitation of Liability

Sokobora is not responsible for indirect, incidental, special, or consequential damages resulting from the use of our website or products.

 

9. Privacy Policy

Your use of this website is also governed by our [Privacy Policy](insert link to privacy policy).

 

10. Changes to Terms

Sokobora reserves the right to modify these terms and conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

 

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Tanzania. Any disputes will be resolved exclusively in Tanzanian courts.

 

12. Contact Information

If you have any questions about these terms and conditions, please contact us:

 

Email: sales@sokobora.co.tz

Phone: +255 656 600 225